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I hope there will always be somewhere to go where they know your name, and I'm not talking about an automated voice reading it off your frequent shopper card. There are few places left where you can pick up your cup where you left it the day before and share conversation and coffee with the butcher behind the meat counter every day at the small mom and pop grocery like my dad used to do in Mercer. Doesn't really matter how big the place is.
Even though Pick 'N Save takes way too much of our money we still like shopping there. Prices are comparatively low, people know us there and we run into people we know there. It's like the small town post office, where conversation is free-flowing and eventually, it seems, you'll bump into everyone.
P & S does what it can to cut down on aisle clogging conversation. They make narrow aisles (the most popular ones of course) even narrower with free-standing displays. The end result is there isn't room anywhere to even park a cart out of the way. On busy Saturdays you have to wait for traffic to pass before reaching for some things (if they're going to make aisles that narrow they need to make them one-way or have narrower carts).
Even though P & S has installed some self-serve check outs for smaller orders, it's still nice to talk to live checkers who know you. We've know some of the checkers going back 15 years and more. They want to know how everyone is, where my wife is when she's not with me, and they comment on how big the kids are getting (I blame that on them). When we went shopping there yesterday we didn't go to the shortest line, we went to Linda's line. I love kidding with Linda. When she gave us our whopping total I told her to catch this one and I'll get the next. I love her laugh.
They tell Linda and Sally and others not to talk so much, that their lines are too long. But I say their lines are long because people want to wait for checkers that know their names. We did.
Pick 'N Save is running a promo of a $25.00 gift card if we transfer a prescription to their new pharmacy. Don't want it. Walgreens has usually treated us fairly. Went there Friday and the pharmacist called me by name as I approached. There was no waiting. The order was ready and he was efficient and friendly. He could have been extra nice for the survey I could take for a chance to win $3000.00, but maybe the new competition in town is forcing it. Either way, as long as Walgreens continues to take care of us and acts like they know us we'll continue to do business there.