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Outsourcing Payroll and HR: The Payroll Company Advantage

July 31, 2014

Managing payroll and human resources issues becomes more complex every year. That complexity requires specialized knowledge and experience, causing many firms to seek outside assistance to manage these issues.

When they get in over their heads, many firms turn to their accountant or attorney to handle these issues. Experience shows that it’s more cost-effective and efficient to employ the services of payroll & HR professionals.

Not all providers are the same, most notably in terms of customer service. The Payroll Company promises its customers that they will be treated like people, not numbers. Company CEO Eric Schroeder reinforces that message:

“Our mission is to provide clients with the best customer service in the industry. You will find our APA-certified staff to be extremely courteous, responsive and knowledgeable.”
The Payroll Company practices what it preaches. If you call The Payroll Company, you’ll talk to an expert, not an operator or a machine.

The numbers back up the company’s customer satisfaction claims. Firms today have a lot of choices in the payroll services market, but when firms choose The Payroll Company, they remain loyal. While the typical payroll firm retains only 70% to 80% of its customers, The Payroll Company has a 95% customer-retention rating. In a recent study conducted by Leede Research, on a scale of 1 to 7, The Payroll Company received a 6 or higher in: accurate payment to employees; W-2 processing; check printing and vouchers; on-line access to payroll records; year-end reporting; and 3rd-party reporting services.

In addition to payroll processing services, they also offer Total Outsourced HR Services. This includes payroll and benefits administration, coordinating group medical and dental plans, managing day to day timecard reporting with managers, and can also provide benefits orientation to new hires. The Payroll Company offers human resources support and consulting services. It can work with your firm to ensure that you’re complying with Federal and State regulations and guide you through the challenges and complexities of compliance issues. There has been a 2000% increase in employment litigation since 1995, with a $200,000 average per case court settlement. The average litigation cost per case: $50,000. (Source: Small Business Administration)

TPC also offers several different timekeeping systems, which will integrates directly with the payroll system—no duplicate entry required. Automated can help a company reduce those costs by eliminating up to 80 percent of payroll preparation time.

An additional way to streamline your processing is to combine your 401(k) service with payroll, easing the administrative burden each time you process. Because The Payroll Company manages your payroll and 401(k), there is no need to transfer a file each payroll, or complete a year-end census.

Clients can choose a full-service package of services, or select them in an a la carte fashion. The Payroll Company is flexible, working with clients to right-size services for each customer.

Services that can be purchased on a per project basis include:

• HR Audit
• Recruiting
• Legal interpretations/recommendations
• Performance management plan
• Employee handbook development or review
• Benefits administration, including recommendations regarding the Affordable Care Act
• Policy and procedure review, recommended changes
• Background checks
• Job descriptions
• Incentive plan development
• Compensation analysis
• Affirmative Action plans
• Requests for forms/posters
• Safety plan
• Unemployment Insurance/Claims questions

If you’re looking for a full-service HR company, The Payroll Company is your one-stop partner. If you have a unique need, The Payroll Company will also work with you to provide precisely the help you need. The Payroll Company can be a fit for your company.

Chris Berg is your local representative of The Payroll Company. She lives in New Berlin and has spent the last 25 years dealing with human resources, benefits and compensation issues. Before joining The Payroll Company in February she served as Human Resources Director at the Energy Center of Wisconsin, a Madison-based research and consulting firm and was a client of The Payroll Company. She holds a Bachelor's degree in in Human Resources, a Master's degree in Organizational Development, and is Treasurer of the Wisconsin SHRM State Council. Her vast experience provides you with a wealth of experience that can be invaluable to any firm.

For further information, please contact Chris Berg, PHR of The Payroll Company at
877-763-5111, or go to

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